Customer service data validation

Build better customer relationships and deliver a stellar customer experience with our  data verification software.

By using Fetchify’s range of customer service data verification solutions,  teams…

Save time
and money

By collecting accurate data the first time, you don’t need to waste valuable time checking and updating customer records.

Increase customer satisfaction

An easy online experience and accurate information equals happy customers.

Enhance data quality

When you ensure your data is accurate at the source, you immediately boost quality – meaning you can rely on the data you hold.

Boost customer loyalty

Great experiences generate increased customer loyalty – and those experiences are far easier to create with accurate, easy-to-use, data verification software.

The Fetchify products loved by customer service teams

Address Auto-Complete

• Accurate global address results from as little as four characters
• Fast search-as-you-type address lookup
• Wave goodbye to human error
• Save valuable admin time
• Eliminate failed deliveries
• Improve customer loyalty and retention

UK Postcode Lookup

• Industry-standard postcode lookup
• Increase conversion rate
• Accurate postcode information provided by Royal Mail’s PAF
• Ensure successful deliveries, every time
• Improve customer acquisition and retention
• Reduce wasted time for you and your customers
  

Email Address Verification

• The email address is checked for a deliverable mailbox to ensure that it is a valid address
• You have the correct email address to contact your customer
• Improve the quality of your data
• Boost IP trust scores
• Save admin time by not storing invalid addresses
• Improve customer loyalty and satisfaction

Phone Number Validation

• Reduce call bouncing and response times
• Increase first-call resolution
• Securely improve SMS delivery
• Reduce customer call handling
• Save time thanks to accurate data

UK Bank Account Validation

• Accurate and verified data for your CRM
• Reduce transaction failure rates
• Save admin work and costs that come with failed payments
• Improve customer satisfaction and retention by avoiding delays

Fetchify in action