How To Buy
1 Year Credit Packs
600 Credits
£35
Valid for 12 months
UK & International Address 5.83p
Phone Validation 3.9p
Email Validation 3.9p
Bank Validation 3.9p
Multiple Residence 6.42p
Geocodes 11.67p
ECAF/ECAD Eircodes 17.5p
3600 Credits
£175
Valid for 12 months
UK & International Address 4.86p
Phone Validation 3.2p
Email Validation 3.2p
Bank Validation 3.2p
Multiple Residence 5.35p
Geocodes 9.72p
ECAF/ECAD Eircodes 14.6p
11500 Credits
£469
Valid for 12 months
UK & International Address 4.08p
Phone Validation 2.7p
Email Validation 2.7p
Bank Validation 2.7p
Multiple Residence 4.49p
Geocodes 8.16p
ECAF/ECAD Eircodes 12.2p
27500 Credits
£1000
Valid for 12 months
UK & International Address 3.64p
Phone Validation 2.4p
Email Validation 2.4p
Bank Validation 2.4p
Multiple Residence 4.0p
Geocodes 7.27p
ECAF/ECAD Eircodes 10.9p
80000 Credits
£2400
Valid for 12 months
UK & International Address 3.0p
Phone Validation 2.0p
Email Validation 2.0p
Bank Validation 2.0p
Multiple Residence 3.3p
Geocodes 6.0p
ECAF/ECAD Eircodes 9p
150000 Credits
£4320
Valid for 12 months
UK & International Address 2.88p
Phone Validation 1.9p
Email Validation 1.9p
Bank Validation 1.9p
Multiple Residence 3.17p
Geocodes 5.76p
ECAF/ECAD Eircodes 8.6p
How do credits work?
Credits manage the number of lookups you can perform on our different datasets and services to retrieve a validated address.
First your user searches for an address with our Address Auto-Complete or Postcode Lookup, this is known as the Find.
The Retrieve uses 1 lookup and happens when the user selects an address to fill a form, or completes an email address or phone number field in a form.
How many credits you need depends on how many retrieves or lookups you need and for which type of data.
Credits v Lookups
The list below details the number of credits used for each major dataset or validation type
and shows you how many lookups you can make based on a pack of 600 credits.
Product | Dataset | Credits per lookup | Equivalent lookups on a 600 credit pack |
|---|---|---|---|
UK Postcode Lookup | Royal Mail PAF | 1 credit | 600 lookups |
Address Auto-Complete | Royal Mail PAF & International | 1 credit | 600 lookups |
Address Auto-Complete | Royal Mail PAF + Multiple Residence | 1.1 credits | 545 lookups |
Address Auto-Complete | Royal Mail PAF + Geocodes | 2 credits | 300 lookups |
Email, Phone or UK Bank Validation | 0.75 credits | 900 lookups |
How to calculate your credit needs
Example 1
Address, Phone & Email
You want to validate UK & International address, email and phone on your shipping form. You estimate around 1000 orders per month. You will need :
- 1000 Addresses = 1000 credits
- 1000 Email Addresses = 750 credits
- 1000 Phone Numbers = 750 credits
2500 credits
£110 valid for 30 days
27500 credits
£1000 valid for 12 months
Example 2
Geocodes
Your courier discounts your rate when you provide Rooftop Geocodes for deliveries. You need 40000 UK addresses with Geocodes per year. Credits you will need :
- 40000 UK Addresses = 40000 credits
- 40000 Geocodes = 40000 credits
7500 credits
£269 valid for 30 days
80000 credits
£2400 valid for 12 months
Example 3 – UK Address + Multiple Residence
Your customer demographic includes University Halls, high-rise flats and subdivided houses. You need 70000 UK Address lookups with Multiple Residence data each year.
- 70000 UK PAF Addresses + Multiple Residence lookups = 77000 credits
7500 credits
£269 valid for 30 days
80000 credits
£2400 valid for 12 months
All prices exclude VAT. Auto-renewal allows you to continue using the service without ever running out of lookups. If you use your credits before your 12 months or 1 month validity period, auto-renew will add a new pack of the same number of credits and validity and take payment from your registered payment method. Subsequently, you may see more than one invoice/payment in a 12 or 1 month period.
Frequently asked questions
How do subscriptions work?
Our plans contain a specific number of lookups and run for either a month or a year. A plan will last until all its lookup credits are used or it reaches the end of its plan period. You can choose to auto-renew your subscription so that when you run out, or the period ends, your account is automatically updated with the same number of credits as your previous pack.
What happens when my current plan runs out?
If you have chosen a subscription plan, your account will be automatically renewed on the same subscription and validity. Automatic renewal happens when you run out of credits OR you reach the end of your plan period, whichever is sooner.
You can always manage your account online to change or amend the subscription to suit your needs.
What if I want a one-off purchase?
We offer our annual plans without a subscription. Please note that accounts without any active plans will be suspended automatically.
Do you send alerts before plans run out or expire?
Yes. We send emails when your subscription is due for renewal or in danger of expiry.
Annual Plans with Auto-Renewal:
- If plan is reaching its credit limit: Warning email at 20% remaining credits and auto-renew at 10%
- If plan is reaching expiry: Warning at 4 weeks remaining and auto-renew at 2 weeks remaining
Annual Plans with no Auto-Renewal (One-off)
- If plan is reaching its credit limit: Warning email at 20% remaining credits, 10%, and at limit, 0%
- If plan is reaching expiry: Warning at 4 weeks, 2 weeks remaining, and upon expiry.
Monthly Plans with Auto-Renewal:
- If plan is reaching its credit limit: No alerts, auto-renew at 10% remaining
- If plan is reaching expiry: No alerts, auto-renew at 3 days remaining
Please ensure that we have a valid email address and phone number for you. This is important so that we can contact you before suspending an account that has expired.
What counts as an address lookup ?
There’s two parts to any address search and that’s where the Fetchify name came into being.
Fetch
This is any partial address that is typed in by the user whilst looking for the address they want. There’s no charge for Fetching the address results, no matter how many attempts a user might make.
Verify
At the point the user selects an address from the list of options, that is a verified address and is charged at 1 credit for either our Postcode Lookup or Address Auto-Complete.
For email and phone validation a lookup (charged at 0.75 credits) counts as any completed valid entry when the user progresses to the next form field.
