Taking the pain out of the peak shipping surcharge!
2020. A Pandemic. Shelter in place. Hurricanes. Wildfires. Murder Hornets. And now Peak Surcharges on shipping during your busiest time of the year. With the major US and regional shippers and carriers implementing surcharges on packages to residential addresses this fall, businesses have to consider whether to pass on these charges (not great for customers or competition), absorb the cost (expensive), or look for ways to reduce costs.
Hint : one way is by avoiding reshipment of goods through inaccurate addressing. Why send a shipment twice – at your expense, when you could just send it once? Do you know how many shipments your business sends out that are returned or undelivered due to incorrect shipping address? Can you quantify the cost of those errors?
You need to take into account :
- Cost of the item sent – as you’re going to have to send another FOC
- Original shipping cost, inc packaging and warehousing
- Replacement shipping cost + packaging and warehousing
- Customer care complaint handling time
- Loss of sale or future sales
- Reputation impact from complaints/reviews – even though you know it’s the customers fault for providing the wrong address
In our recent client case study, Cadet Direct reported a 100% reduction in failed deliveries due to inaccurate addresses after integrating Fetchify into their eCommerce. Not only that, they also reported a 20% uplift in cart conversions, increasing their sales despite a difficult trading year.
With eBay and other retail giants predicting an earlier-than-usual start to seasonal shopping as consumers try to spread the cost, there’s never been a better time to start using Fetchify. Integrate into any Magento, WooCommerce, ShopifyPlus or other eCommerce platform with our simple plugins or APIs, test it out with our 14day free trial and start reducing your costs before the surcharging begins. AND when you sign up we’ll give you FREE email address validation and phone number validation until 2021!*
We are a pioneer in SaaS address lookup and data validation solutions. We process millions of transactions each day for thousands of clients ranging from small e-commerce startups to large household brands such as Heinz and RBS. Our flagship products Address Auto-Complete and Postcode Lookup reduce friction on checkouts, leading to increases in conversion rate of up to 20%, and helps reduce failed deliveries by as much as 75%. Since launching in 2008, we have differentiated by our ease of integration and exceptional support.