Welcome to the new-look Fetchify

Over time, businesses evolve. New products are created, and new customers won. 


And, as a business evolves and matures, so too does its purpose, its identity, and its appearance. 


Back in 2008, when the business now known as Fetchify was launched, we were called Crafty Clicks. 


That identity was perfect for an early-stage, disruptive start-up – but in 2020, we felt it was time for a new name to reflect where the business had evolved to. 


Fetchify was born, because we ‘fetch’ and ‘verify’ data for our customers. 


The name change coincided with our acquisition by software and payments group ClearCourse, and over the past year, we’ve been working on a whole new brand identity that reflects a ‘grown up’ Fetchify. 


Of course, we’re still the same people with the same great range of products, but our new visual identity demonstrates that we’re part of ClearCourse, and aligned with the group’s purpose of helping our customers build great businesses with industry-specific software.


Our new logo, which utilises a modern, sans-serif font, incorporates the ClearCourse compass, which points north-east – a sure sign in business that things are moving in the right direction. 

Fetchify new brand image

From a visual perspective, we’ve heroed people. Why? Because, while we provide tools that verify data quickly and accurately, people are at the heart of everything we do. 


It’s your customers who have a more enjoyable website experience thanks to fast data verification online. It’s your delivery drivers who’ll have a stress-free day because they’ve got accurate, validated address data. It’s your admin and customer service teams who are able to increase customer satisfaction and achieve more than ever before. 


Across our brand-new website, which stands alone while clearly part of the ClearCourse brand family, we’ve simplified the information on-screen, putting our products – and the benefits they deliver for your business – at the front and centre. 


As a brand, very little has changed. We’ve still got our brilliant range of products, and continue to put customer service right at the heart of everything we do. 


And we’ll continue to develop and innovate, to make sure we’re delivering the fastest, most accurate and most intuitive data verification products to help your business be the very best it possibly can be. 

About Fetchify


Fetchify’s address lookup and data validation platforms cover more than 250 countries, and increases customer conversion with the fastest, most accurate customer data capture. Fetchify’s flagship products – Address Auto Complete and Postcode Lookup – reduce friction at the checkout, and also significantly increase the number of successful deliveries. Founded in 2008, Fetchify processes millions of data transactions every day for clients ranging from startups to established high-street names, and offers a full suite of data validation tools, including phone, email and bank, too.

June 30, 2025
An article in Ecommerce News recently put a number to something every online retailer dreads: lost parcels. In Q4 2024 alone, European ecommerce retailers lost €500 million in revenue due to 3.72 million undelivered parcels. That’s roughly €145 per parcel in direct and indirect logistics costs. And while the official rate of “lost” parcels is just 0.06%, the reality – accounting for misdelivery, theft, and reporting gaps – is likely closer to 0.7%. That’s 1 in every 143 parcels. The Hidden Costs of a 'Lost' Delivery For enterprise-scale ecommerce operations, the implications scale fast: Lost product and packaging costs Repeat fulfilment and reverse logistics Customer service team time and refunds Increased churn and checkout abandonment Damage to brand reputation and online reviews So Why Are Parcels Going Missing? Many issues originate in the last mile of the delivery process. The root cause is often poor data quality: Incomplete or inaccurate delivery addresses captured at checkout Manual amendments to address fields by warehouse or courier staff Ambiguous delivery locations (e.g., "front porch") Lack of precise geolocation data for drop-off Inadequate or unverifiable proof of delivery Some losses are unavoidable, but most stem from gaps in ecommerce data validation and fulfilment process transparency. What Retailers Can Control with Smart Logistics Data While you can’t eliminate theft or accidents, you can reduce missed deliveries and failed first attempts through better data validation and delivery insights: Real-Time Address Validation at Checkout Fetchify’s ecommerce address validation tools connect directly with official data sources including Royal Mail PAF and the Multiple Residence dataset. This ensures accurate delivery details for apartment blocks, HMOs, student housing, and more. Unlike generic autocomplete tools, this is verified delivery point data. Rooftop-Accurate Geocoding for Pinpoint Delivery Fetchify’s Rooftop Geocodes assign precise latitude and longitude to verified addresses – helping carriers reach the exact doorstep, not just the postcode centroid. Proof of Delivery with Location and Time Stamping Our data solutions integrate seamlessly with POD technologies, supporting timestamped, geo-tagged delivery images. Customers can also submit geo-located photos during disputes, enabling faster, fairer resolutions. Map-Based Address Confirmation for Shoppers By embedding a zoomed-in map in the checkout process, ecommerce brands allow customers to visually confirm their delivery location. This prevents ambiguous or misentered addresses from the start. Audit Trails and Address Change Tracking Fetchify tracks address field edits and changes across the fulfilment chain, helping to pinpoint where a delivery went wrong and maintain data accountability. Marginal Gains. Major Ecommerce Impact. Smart logistics and address data validation might only reduce parcel loss by fractions of a percent – but the impact is huge: A 0.1% improvement = thousands of saved parcels = millions in recovered revenue Fewer failed deliveries = less pressure on customer support teams Accurate addresses = better first-time delivery success and lower last-mile costs Conclusion: Delivery Accuracy is a Data Challenge Lost parcels aren’t just a logistics challenge. They’re a symptom of poor data validation in ecommerce. From checkout to doorstep, the journey must be powered by precise, verified data. Fetchify helps online retailers solve this problem with address validation, geolocation, and enhanced fulfilment transparency. If you want to stop asking “Whose front door is this?” – start with smarter ecommerce data. Want to improve delivery success and reduce failed parcels? Contact Fetchify to book your free address data health check.
A disabled company employee
December 4, 2024
By making your website more inclusive, you can reach a broader audience, improve user experiences, and demonstrate your commitment to creating a welcoming space for all.
A man is typing on a laptop computer while holding a folder.
June 6, 2024
In the digital age, data is a critical asset for any business. Fetchify explores how data cleansing can help your business meet international standards
A man is using a tablet in a living room while a woman sits on a couch.
May 7, 2024
In the bustling world of online commerce, every detail matters. Address verification is often overlooked, and Fetchify explain why solidd data is never to be missed
Show More