5 of the best eCommerce plugins for Shopify

Known as the world’s leading eCommerce platform and with hundreds of thousands of businesses trusting it to fuel their business, Shopify is a platform that allows anyone to create and sell using an online store. Basic Shopify packages can be improved with plugins and there are thousands on the market that are designed to make your user journey, and eCommerce website, a roaring success.


Let’s dive into the world of plugins, with five of our favourite eCommerce plugins for your Shopify site. Boost your conversion rate, increase your sales, and keep your business running smoothly.


1. Tidio


Invest in the power of a chatbot to improve conversion rates. Tidio is a user-friendly plugin which is available as soon as someone enters the site. Boasting a range of features you would expect from a leading chatbot, Tidio provides customers with someone to speak to about your products or services before making a purchase.


Don’t leave your customers with nowhere to turn – with Tidio, you can set up pre-programmed answers that cover for you when you’re not available. The interface allows you to connect the server with Facebook Messenger and an email address, including an in-phone app, so you never miss a message.


Additionally, you can set up an automatic message to customers who abandon their shopping carts, with the option of adding a discount code to help sway their decision. It can also be configured so that returning visitors receive discounts!


2. Judge.me


Judge.me is a plugin used for gathering reviews from your customers. Sitting around and waiting for a review is near impossible, so with Judge.me, you have the opportunity to encourage customers to review your product or service after they’ve invested in it.


What’s great about this plugin is the automated email feature that allows you to set up a scheduled email reminder to customers about leaving a review. Plus, it gives you the option of offering discounts to people who provide you with a personalised review.


More reviews on your site is only half the battle – you still need visibility for potential customers. As well as showing your reviews on Facebook, Judge.me integrates these reviews into rich snippets which could show up in search engine results pages, thus improving your click through rate and your rankings, which ultimately leads to more conversions.


3. Personizely


A clever exit intent interface that can tell when users are about to leave the site, following AI and user navigation. Exit intent plugins like the one from Personizely track the users activities to determine when to show the popup. These include; how many times they hit the back button, if the visitor consistently scrolls up to the top of the page, tab switching and idle time.


This is intended to prevent popups from being shown to those who are not planning on leaving or are midway through a purchase. It’s a good method to spark the attention of potential customers that competitors may have got to before you. You can tailor your popups exactly how you want them – offering discounts is beneficial to keep them interested.


A good chance to grow your email list is by using an exit intent popup, triggering popups before customers try to leave. This is an effective way of dropping your bounce rate whilst boosting your conversion rate.


4. Smart SEO


While any online Shopify site demands a real-time push and strategy for SEO and marketing, having a plugin is another method to stay on top of this and discover metrics that you may have little to no visibility into.


Smart SEO has some beneficial features installed into the plugin, including the automatic meta tags and alt tags throughout your products. If you have an eCommerce site with hundreds of products, this can be a time-consuming task to complete manually. Of course, you may want to go in and change their descriptions after, but it is a handy way to get set up on Shopify.


5. Fetchify Address Validation


Address validation is one of the most user-friendly plugins for ease of shopping online, but is often forgotten about. At the stage of order confirmation, Fetchify validates the client’s delivery address and provides the customer with a single best-match corrected and validated alternative.


With correct addresses and fewer unsuccessful deliveries or returns, customer complaints and other questions are less likely to occur, allowing you plenty of time to care for existing and prospective customers, while spending less time dealing with returns and more time maintaining a smooth internal operation. Fetchify is easy for your developers to set up, and for your teams and customers to use.


Take a look at our proven business case studies for a more in-depth study into how Fetchify has helped eCommerce businesses.

About Fetchify


Fetchify’s address lookup and data validation platforms cover more than 250 countries, and increases customer conversion with the fastest, most accurate customer data capture. Fetchify’s flagship products – Address Auto Complete and Postcode Lookup – reduce friction at the checkout, and also significantly increase the number of successful deliveries. Founded in 2008, Fetchify processes millions of data transactions every day for clients ranging from startups to established high-street names, and offers a full suite of data validation tools, including phone, email and bank, too.

June 30, 2025
An article in Ecommerce News recently put a number to something every online retailer dreads: lost parcels. In Q4 2024 alone, European ecommerce retailers lost €500 million in revenue due to 3.72 million undelivered parcels. That’s roughly €145 per parcel in direct and indirect logistics costs. And while the official rate of “lost” parcels is just 0.06%, the reality – accounting for misdelivery, theft, and reporting gaps – is likely closer to 0.7%. That’s 1 in every 143 parcels. The Hidden Costs of a 'Lost' Delivery For enterprise-scale ecommerce operations, the implications scale fast: Lost product and packaging costs Repeat fulfilment and reverse logistics Customer service team time and refunds Increased churn and checkout abandonment Damage to brand reputation and online reviews So Why Are Parcels Going Missing? Many issues originate in the last mile of the delivery process. The root cause is often poor data quality: Incomplete or inaccurate delivery addresses captured at checkout Manual amendments to address fields by warehouse or courier staff Ambiguous delivery locations (e.g., "front porch") Lack of precise geolocation data for drop-off Inadequate or unverifiable proof of delivery Some losses are unavoidable, but most stem from gaps in ecommerce data validation and fulfilment process transparency. What Retailers Can Control with Smart Logistics Data While you can’t eliminate theft or accidents, you can reduce missed deliveries and failed first attempts through better data validation and delivery insights: Real-Time Address Validation at Checkout Fetchify’s ecommerce address validation tools connect directly with official data sources including Royal Mail PAF and the Multiple Residence dataset. This ensures accurate delivery details for apartment blocks, HMOs, student housing, and more. Unlike generic autocomplete tools, this is verified delivery point data. Rooftop-Accurate Geocoding for Pinpoint Delivery Fetchify’s Rooftop Geocodes assign precise latitude and longitude to verified addresses – helping carriers reach the exact doorstep, not just the postcode centroid. Proof of Delivery with Location and Time Stamping Our data solutions integrate seamlessly with POD technologies, supporting timestamped, geo-tagged delivery images. Customers can also submit geo-located photos during disputes, enabling faster, fairer resolutions. Map-Based Address Confirmation for Shoppers By embedding a zoomed-in map in the checkout process, ecommerce brands allow customers to visually confirm their delivery location. This prevents ambiguous or misentered addresses from the start. Audit Trails and Address Change Tracking Fetchify tracks address field edits and changes across the fulfilment chain, helping to pinpoint where a delivery went wrong and maintain data accountability. Marginal Gains. Major Ecommerce Impact. Smart logistics and address data validation might only reduce parcel loss by fractions of a percent – but the impact is huge: A 0.1% improvement = thousands of saved parcels = millions in recovered revenue Fewer failed deliveries = less pressure on customer support teams Accurate addresses = better first-time delivery success and lower last-mile costs Conclusion: Delivery Accuracy is a Data Challenge Lost parcels aren’t just a logistics challenge. They’re a symptom of poor data validation in ecommerce. From checkout to doorstep, the journey must be powered by precise, verified data. Fetchify helps online retailers solve this problem with address validation, geolocation, and enhanced fulfilment transparency. If you want to stop asking “Whose front door is this?” – start with smarter ecommerce data. Want to improve delivery success and reduce failed parcels? Contact Fetchify to book your free address data health check.
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